Presale
Q) Where M Ashraf Electronics in is based?
A) We are based in Karachi, Pakistan./p>
Q) How do I place an order?
A) Order can be placed on our website in the following manner: - Create an account on our website (optional). Select the item(s) you wish to purchase & add them to your shopping cart. Click ‘Proceed to Checkout’. Fill in the contact information and required details. In the payment method, Cash on Delivery will be selected by default. Confirm your order & note the order number which will be provided upon confirmation. Your parcel will be shipped & delivered to you within the mentioned business days. In case of any issue or customization, order can be placed on any of our social media pages (Instagram, Facebook & WhatsApp) as well.
Q) What are the delivery charges?
A) Delivery charges are PKR 500 for all cities in Pakistan.
Q) When will I receive my order?
A) Order will be delivered within the mentioned timeframe i.e. 7-10 working days.
Q) How can I pay online through bank transfer?
A) To pay online you may place an order on any of our social media pages (Instagram, Facebook & WhatsApp) or contact customer support as we only have Cash on Delivery option available on our website initially.
Q) What payment methods can I use to make my purchase?
A) We offer Cash on delivery & Bank transfer only.
Q) Why should I opt for subscription on your website or create an account?
A) Subscribing with us will help you to know about the latest updates on our website such as new arrivals, sales & discounts or any other occasional offers. Creating an account on our website will allow you to manage your account information & view your order status or history.>
Q) How would I know that my order is confirmed?
A) Once you have placed your order, you will receive a confirmation email or SMS from snooze in. Kindly contact our customer service if you do not receive either of these.
Q) Do you offer international shipping?
A) Yes, we offer international shipping. All international customers are required to place their orders on any of our social media pages (Instagram, Facebook or WhatsApp).
Q) Can I exchange or return my order?
A) We do not offer exchange/returns as it is against our policy. In case of any issue from our end, please contact our customer service & our representative will get back to you within 24 hours.